Results of 2024: Growth and Innovations
Over the past year, the bank has achieved significant results both in retail business and in working with small and medium-sized enterprises (SMEs):
Retail Business
The number of users of the mobile application reached 1.3 million.
New products were launched, including term deposits with weekly payouts and virtual cards.
Customer support operated 24/7 without weekends or holidays.
Working with SMEs and Corporate Clients
The bank became the first and only one in the country to launch payment acceptance via WeChat Pay for guests from China.
A remote account opening service was introduced in the online banking platform for SMEs, significantly simplifying access to banking services for businesses.
100% of client operations are now conducted online.
Factoring financing has been promoted as a convenient solution for businesses.
International operations have expanded – now the bank's clients can make payments with partners in 63 countries.
The bank continues to grow confidently, implementing new technologies and enhancing customer service.
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