One of the major banks in Uzbekistan, "Hypotheca-Bank," announces the expansion of its mobile application functionality, which is based on the U-BSS solution, a leader in the digitalization of the banking sector in Central Asia. The new update includes several key features that significantly enhance the user experience for the bank's clients.
Firstly, the ability to insure loans directly within the application. Now clients can easily arrange insurance for their loan without leaving the app. This service provides protection against financial risks in the event of job loss, emergencies, or disability. In the occurrence of any of these events, the client will be exempt from loan payments upon providing the necessary supporting documents. The second important change is the notification that the passport details are outdated and require updating. Users will receive relevant messages in the app, allowing them to timely and securely update their information and avoid potential issues when using the bank's services. There is no need to visit the bank's office for this.
U-BSS continues to actively work on improving its product and aims to provide the most modern and convenient solutions in mobile banking.
“The implemented changes are another step towards transforming the bank's mobile application into one of the best mobile banking services in Uzbekistan. We strive to be a reliable and convenient partner for our retail clients, understanding their needs and responding to their requests,” said Shohrukh Babaev, director of digital banking and business processes at "Hypotheca-Bank."
“We aim for our mobile application to be the best in its category. Continuous development and the introduction of new features allow us to meet our users' needs and adapt to the rapidly changing market requirements. We are confident that through our development approach, we offer our clients the most reliable and convenient solution. Our customers will always be one step ahead,” noted Evgeny Ponomarev, director of the international development center at U-BSS.
"Hypotheca-Bank" is one of the leading banking institutions in Uzbekistan and a member of the international OTP Group. The bank serves over 1.7 million corporate and retail clients through 39 branches and 122 banking service centers in Uzbekistan. It accepts deposits from legal and natural persons, issues loans, and provides money transfer services within Uzbekistan and abroad. Since June 2023, "Hypotheca-Bank" has been part of a large banking group in Central and Eastern Europe - OTP Group.
U-BSS is one of the leading system integrators and a business partner for top businesses in Central Asian countries. The company offers digitalization solutions for customer service using remote banking systems and voice technologies (chatbots, voice assistants, outbound communication automation, speech analytics, voice biometrics, knowledge bases, and operator prompters). U-BSS also provides outsourcing and implementation services for 1C products.
The company's solutions help corporations in Europe and Asia from the banking sector, public sector, insurance, telecom, retail, and healthcare to improve their innovative image, increase profitability and competitiveness by ensuring effective digitalization, omnichannel communication, and quality customer service through artificial intelligence and business process automation.
Phone: (+998) 93−007−87−88.
U-BSS website: ubssys.uz Telegram: t.me/ubssys
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